Privacy policy

Last Updated: July 15, 2026

This Privacy Policy explains how Yeamer (“Yeamer,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit yeamer.com, purchase our products, contact us, subscribe to our marketing communications, or otherwise use our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. About Yeamer

Yeamer operates yeamer.com and provides wellness and recovery products to customers worldwide.

For the purposes of applicable privacy and data protection laws, Yeamer is responsible for the personal information described in this Privacy Policy.

Email: support@yeamer.com
Website: https://yeamer.com

2. Personal Information We Collect

The personal information we collect depends on how you interact with Yeamer and our website.

Information You Provide to Us

We may collect information that you provide directly, including:

Your name
Email address
Telephone number
Billing address
Shipping address
Order and transaction information
Account login information, if you create an account
Product preferences
Marketing preferences
Customer-support messages
Return, refund, replacement, and warranty information
Product reviews, photographs, videos, survey responses, or other content you submit
Any other information you choose to provide

Please do not submit medical records or unnecessary sensitive health information through reviews, forms, or customer-support communications.

Payment Information

Payments are processed through third-party payment providers.

Yeamer generally does not directly receive or store your full credit or debit card number. We may receive limited transaction information, such as:

Payment status
Transaction identifiers
Billing address
Payment method
The last few digits of your payment card

Your payment provider processes payment information according to its own privacy policy and security practices.

Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect certain information, including:

IP address
Browser type
Device type
Operating system
Device identifiers
Approximate location
Language and time-zone settings
Pages viewed
Links and buttons clicked
Referring website
Shopping-cart activity
Checkout activity
Purchase information
Date, time, and duration of visits
Interactions with our advertisements
Interactions with marketing emails
Cookie and similar technology information

3. How We Use Personal Information

We may use personal information to:

Process and confirm orders
Collect and verify payments
Arrange product delivery
Provide shipping and tracking updates
Process returns, refunds, replacements, and warranty requests
Respond to customer-service enquiries
Communicate important information about an order
Maintain and improve our website
Personalise website content and product recommendations
Measure website traffic and performance
Understand how customers use our website
Measure the effectiveness of advertising campaigns
Display relevant advertisements
Send promotional emails or messages where permitted
Administer surveys, promotions, giveaways, and product reviews
Detect and prevent fraud, misuse, and security incidents
Enforce our policies and agreements
Comply with legal, tax, and accounting obligations
Establish, exercise, or defend legal claims
Protect the rights, property, and safety of Yeamer, our customers, and others

4. Legal Bases for Processing

Where the UK GDPR, EU GDPR, or similar data protection laws apply, we process personal information using one or more of the following legal bases:

Performance of a Contract

We process information when necessary to:

Process an order
Collect payment
Deliver a product
Provide customer service
Process a return, refund, replacement, or warranty request

Consent

We may rely on your consent when:

Sending certain marketing communications
Using non-essential advertising or analytics cookies
Processing information for another purpose that requires consent

You may withdraw your consent at any time. Withdrawing consent will not affect processing that occurred before the withdrawal.

Legitimate Interests

We may process information when reasonably necessary for our legitimate business interests, including:

Improving our website and services
Understanding website performance
Preventing fraud
Securing our website
Providing relevant advertising
Managing customer relationships

We will consider whether our interests are overridden by your privacy rights before relying on legitimate interests.

Legal Obligations

We may process and retain information when necessary to comply with applicable laws, regulations, tax requirements, accounting requirements, court orders, or government requests.

5. Cookies and Similar Technologies

Yeamer and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies.

These technologies may be used to:

Keep the website operating
Remember your preferences
Maintain your shopping cart
Enable checkout functions
Prevent fraud
Understand website usage
Measure website performance
Measure advertising results
Personalise content
Display relevant advertisements

Essential Cookies

Essential cookies are necessary for functions such as:

Website security
Shopping-cart management
Checkout
Payment processing
Account authentication
Fraud prevention

These cookies generally cannot be disabled through our website’s cookie settings.

Analytics Cookies

Analytics cookies help us understand how visitors use our website, which pages are viewed, and whether visitors experience technical problems.

Advertising Cookies

Advertising cookies and pixels may help us:

Measure advertising performance
Understand whether an advertisement resulted in a purchase
Build advertising audiences
Display advertisements that may be relevant to you
Limit how often you see an advertisement

Where required by law, we will request your consent before activating non-essential cookies.

You can manage eligible cookies through our cookie banner, privacy settings, or browser controls. Disabling cookies may affect certain website features.

6. Advertising and Analytics Partners

We may work with advertising and analytics providers, including platforms such as Meta and Google.

These providers may collect or receive information such as:

IP address
Device and browser information
Cookie identifiers
Pages viewed
Products viewed
Shopping-cart activity
Checkout activity
Purchases
Interactions with advertisements

We may use this information to measure campaigns, improve our marketing, and display relevant advertisements.

Under certain privacy laws, the use of advertising cookies may be considered “sharing” personal information or using personal information for targeted advertising, even when no money is exchanged.

You may be able to opt out through:

Our cookie preference centre
The “Your Privacy Choices” link on our website
Your browser privacy settings
The advertising platform’s own privacy controls
A legally recognised Global Privacy Control signal, where applicable

7. Marketing Communications

If you subscribe to receive promotional communications, we may send you:

Product announcements
Promotional offers
Discount information
Cart reminders
Customer surveys
Product recommendations
Other Yeamer marketing content

You can unsubscribe at any time by:

Clicking the unsubscribe link in a marketing email
Following the opt-out instructions in a message
Contacting support@yeamer.com

Unsubscribing from marketing will not prevent us from sending essential transactional communications about your orders, payments, shipping, refunds, warranties, or customer-support requests.

8. How We Share Personal Information

We may share personal information with service providers that help us operate our business.

These service providers may include:

Website and e-commerce platform providers
Payment processors
Fraud-prevention providers
Warehouses
Fulfilment partners
Shipping carriers
Customs and logistics providers
Customer-support providers
Email and communication providers
Analytics providers
Advertising platforms
Information technology providers
Data-storage and cloud-service providers
Accountants, legal advisers, insurers, and other professional advisers

These providers may process personal information only as necessary to provide their services, subject to their contractual and legal responsibilities.

Legal and Safety Disclosures

We may disclose personal information when reasonably necessary to:

Comply with applicable laws
Respond to a court order or legal process
Respond to a lawful government request
Investigate fraud or illegal activity
Protect our rights or property
Protect the safety of customers or others
Enforce our terms and policies

Business Transactions

If Yeamer is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed as part of that transaction.

9. Sale and Sharing of Personal Information

Yeamer does not sell personal information in exchange for money.

However, certain advertising and analytics activities may be treated as “selling,” “sharing,” or targeted advertising under some privacy laws.

Where applicable, you may opt out of these activities through:

Our cookie preference centre
The “Your Privacy Choices” link
A recognised Global Privacy Control signal
An email request sent to support@yeamer.com

10. International Data Transfers

Yeamer serves customers internationally. As a result, personal information may be processed in countries other than the country where you live.

These countries may have privacy laws that differ from the laws in your location.

Where required, we use legally recognised safeguards for international transfers, which may include:

Adequacy regulations or decisions
Approved contractual clauses
Data-processing agreements
Other legally recognised transfer mechanisms

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The nature of the information
The reason the information was collected
The status of your customer relationship
Warranty and customer-support requirements
Fraud-prevention needs
Tax and accounting requirements
Applicable legal obligations
Potential or ongoing disputes

When personal information is no longer reasonably required, we may delete, anonymise, or securely isolate it.

12. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request a copy of your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict certain processing
Object to certain processing
Withdraw consent
Request data portability
Opt out of targeted advertising
Opt out of certain sales or sharing of information
Appeal a decision concerning a privacy request
Lodge a complaint with a data protection authority

To exercise an applicable right, email:

support@yeamer.com

Please use the subject line:

Privacy Request

Your request should include enough information for us to understand and process it.

We may need to verify your identity before completing a request. This may require confirming information associated with your account or order.

Where permitted by law, you may appoint an authorised agent to submit a request on your behalf. We may request proof that the agent is authorised to act for you.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

13. California and Other US State Privacy Rights

Residents of California and certain other US states may have additional rights concerning their personal information.

Depending on the applicable law, these rights may include:

The right to know which categories of personal information we collect
The right to know why personal information is collected and used
The right to know which categories of third parties receive information
The right to access personal information
The right to correct inaccurate information
The right to request deletion
The right to opt out of the sale or sharing of personal information
The right to opt out of targeted advertising
The right to limit certain uses of sensitive personal information
The right to appeal certain privacy decisions
The right not to be discriminated against for exercising privacy rights

We do not sell personal information in exchange for money.

Certain advertising and analytics technologies may nevertheless be considered “sharing” or targeted advertising under applicable state laws.

Eligible users may submit a request through our “Your Privacy Choices” link or by emailing support@yeamer.com.

14. UK and European Privacy Rights

If you are located in the United Kingdom or European Economic Area, you may have rights concerning:

Access to personal information
Correction of inaccurate information
Deletion of information
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent
Complaints to a supervisory authority

If you are located in the United Kingdom, you may have the right to complain to the UK Information Commissioner’s Office.

Website: https://ico.org.uk

If you are located in the European Economic Area, you may lodge a complaint with the data protection authority in your country of residence or work.

We encourage you to contact us first so that we can attempt to resolve your concern.

15. Data Security

We use reasonable administrative, organisational, and technical measures designed to protect personal information against:

Unauthorised access
Accidental loss
Misuse
Alteration
Unauthorised disclosure
Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorised use of your account.

16. Children’s Privacy

Our website and products are not directed to children under 16.

We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact support@yeamer.com.

If we determine that personal information was collected from a child in violation of applicable law, we will take reasonable steps to delete it.

17. Product Reviews and User Content

If you submit a product review, photograph, video, testimonial, or other content, we may process the personal information included in that submission.

Content approved for publication may be displayed publicly on our website. Depending on the review system, your first name, display name, rating, review, photograph, or video may also be visible.

Please do not include sensitive personal information, medical records, payment information, or information about another person in a public review.

18. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Yeamer is not responsible for the privacy, security, availability, or content of third-party websites. This Privacy Policy does not apply to third-party services.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

19. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. There is currently no universally accepted standard for responding to these signals.

Where required by applicable law, we will process recognised opt-out preference signals, such as Global Privacy Control.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

Our products or services
Website technology
Business practices
Service providers
Privacy requirements
Applicable laws

The updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

If changes are material, we may provide additional notice where required by law.

21. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, please contact us:

Yeamer Customer Support