What's Covered

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    Manufacturing Defects

    Defects in materials or workmanship under normal household use.

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    Functional Issues

    Mechanical or electronic failures caused by manufacturing defects.

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    Replacement Support

    If your product cannot be repaired, we'll replace it with the same or an equivalent model whenever possible.

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    Dedicated Customer Support

    Our support team is ready to help throughout your warranty period.

    What's Not Covered

    • Normal wear and tear
    • Cosmetic damage
    • Damage caused by misuse
    • Improper storage
    • Unauthorized repairs
    • Accidental damage
    • Water damage caused by improper use
    • Commercial use
    • Lost or stolen products

    How to Submit a Claim

    Step 1

    Email us at

    support@yeamer.com

    Include:

    • Order Number
    • Description of the issue
    • Photos or short video

    Step 2

    Our support team reviews your request.

    Most claims are reviewed within 1–2 business days.

    Step 3

    If approved, we'll arrange:

    Replacement parts or A replacement product
    or Another appropriate solution

    Shipping for Warranty Claims

    If a replacement is approved due to a manufacturing defect, Yeamer™ will cover the shipping costs for the replacement product whenever applicable.

    For issues not covered under warranty, shipping charges may apply.

    Need Help?

    FAQ

    How long is the warranty?

    All Yeamer™ products include a one-year limited warranty from the date of delivery.

    Do I need to register my product?

    No. Your order confirmation serves as your proof of purchase.

    What if my product arrives damaged?

    Please contact us within 48 hours of delivery with photos of the damage, and we'll help resolve the issue as quickly as possible.

    Is accidental damage covered?

    No. Damage caused by accidents, misuse, improper handling, or unauthorized modifications is not covered.

    Will I receive a repair or a replacement?

    Depending on the issue, we may provide replacement parts, repair guidance, or replace the product with the same or a comparable model.

    How long does the warranty claim process take?

    Most warranty claims are reviewed within 1–2 business days after we receive all required information.